We'll help you find it, step by step, with the Pack-Nomad app.
Report the loss at the airport baggage desk before leaving the arrivals area. You'll receive a file number.
Complete or track your file on your airline's website within 24 to 48h after the flight.
If your luggage contains a Tag Nomad, enable location sharing to help teams locate it.
Keep receipts and invoices: essential expenses are reimbursable in case of prolonged delay.
Good to know: under the Montreal Convention, legal claim deadlines are generally 21 days for delayed luggage and 7 days for damaged luggage, from the date of delivery.
Thanks to Apple's Find My service and Google's Find Hub, your Tag Nomad can transmit its location directly to the teams of certain partner airlines — significantly speeding up the search for your lost luggage.
Each airline has its own way of processing this information: some integrate it from the initial declaration, others only if the luggage remains untraceable after a given period.
Partner airline list updated monthly| Airline | Online declaration | Baggage tracking | Phone | Apple location | Google location |
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The lists of airlines compatible with Apple and Google location sharing change regularly. This table is updated monthly. Always check the current status on your airline's website before relying on this feature.
E-LOSTBAG informs and guides you, but never decides on your behalf and never sends anything automatically in your name. Every step remains under your control.
Open the Pack-Nomad app to start your check in seconds.
Only the Pack-Nomad app manages Tags compatible with Apple and Android location services.
Scan to download